SHINCRON understands what high qualityis! This is the quality that the customers are fully satisfied with. We setup a unique quality assurance system to provide high quality products in all aspects, for
our customers who choose our products. We also ensure total quality management including maintenance and consulting service from the development, design and production stages to strict inspection and
after delivery.
We organized a "Product Quality Meeting" which is an internal project to discuss any trouble and risk and to accomplish "zero trouble". To maintain reliability of our products, we conduct various studies to improve the product performance.
If you experience any trouble, we will quickly provide technical support from the customer support department with backup from the entire company. The Quality Assurance Department receives your call and provides technical support. Please contact our Quality Assurance Department for assistance. We will process your request as an urgent matter to the extent as possible.
* Our support is at our expense to take appropriate measures to use the devices properly during the warranty period.