Customer Support

To achieve “zero” failure of delivered products and “zero” time lag in the event of an emergency, we have the best possible quality control and assurance system.

Help desk

Our staff is ready to respond to questions from customers concerning the failure and repair of Shincron’s systems they are using, even out of hours.
Please feel free to contact us.

Contact
Please be careful not to call
the wrong number.
Help desk
+81-45-650-2421
Operating hours: 8:30 – 20:00 on weekdays / 8:30 – 17:00 on Saturdays

Used products

Please contact us if you consider reselling systems, components, and so on. We will introduce you to customers who consider purchasing them.

Regular visit service

With the hope of contributing to stable production at customers’ facilities, our field service staff provides a regular visiting service to check system conditions. For details, please feel free to contact our sales representatives or help desk.

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