Quality assurance system

Shincron continues offering products, services, and information that satisfy our customers.

Shincron’s view of “high quality”!
It is quality that can deeply satisfy customers.

In order to provide products that are high quality in all areas to customers who choose our products, we have established our unique quality assurance system to perform total quality control from stringent inspections in the development, design, and manufacturing stages to our maintenance and consulting service after delivery.

Aiming to achieve “zero” failures in delivered systems

We hold “product quality meetings” as an enterprise project to perform “zero failure” activities for preventing all kinds of failures.
In addition, we also continue our research on how to enhance the performance of our products while maintaining their stability.

An established system that enables prompt response even in an emergency

In case of any trouble, we have an established system that enables us to respond to it promptly through company-wide collaboration, where the CS department serves as the point of contact.
In the event of an urgent demand or request, please contact the CS department; we will meet them as much as possible.
* Basically, we provide free-of-charge troubleshooting for problems that occur as a result of normal operation during the warranty period.