Shincron equips with a reliable quality control system for zero defects and prompt recovery at emergency,

"Zero defects" activity is implemented through transversal project team to prevent any malfunctions. Shincron team is organized to respond to trouble occurrence as quick as possible.

To provide all the customers with quality products, we established total quality control system with strict monitoring throughout development, designing, manufacturing and with after-sales maintenance service.

Customer support contact after-hours is newly created to answer your inquiry on our products being used. Please feel free to contact us.

* Answer to received inquiries shall be provided in order.
* We may ask for extra time, if further investigation is necessary.
* Dispatch of service engineer and parts shall be on or later than the next operating day.